Shipping and delivery

Below you can see the shipping prices depending on where your home is. 

USA – Shipping rates (excl. VAT) and delivery time:

• FedEx Standard Home Delivery: 20 USD

• FedEx Express Home Delivery: 35 USD

• Estimated delivery time for standard delivery is 3-5 business days and 2-3 business days for express delivery.

• Free shipping for orders above 300 USD

• Please note that additional import and custom charges might apply for orders where total order value exceeds 800 USD. Therefore, we recommend to split your order when ordering.

• Total order value is calculated prior to, if any, promo codes being applied during check-out.

DENMARK – Shipping rates (incl. VAT) and delivery time:

• GLS Standard Home Delivery: 45 DKK

• GLS Standard Parcel Shop Delivery: 35 DKK

• Estimated delivery time is 1-2 business days.

• Free standard shipping for orders above 1.000 DKK.

UNITED KINGDOM – Shipping rates (incl. VAT) and delivery time – taxes and import duties included:

• FedEx Home Delivery: 10 GBP

• Express FedEx Home Delivery: 20 GBP

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free standard shipping for orders above 200 GBP

GERMANY – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 10€

• UPS Standard Parcel Shop Delivery: 10€

• UPS Express Home Delivery: 25€

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free shipping for orders above 150€

FRANCE – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 15€

• UPS Standard Parcel Shop Delivery: 10€

• UPS Express Home Delivery: 30€

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free shipping for orders above 200€

NETHERLANDS – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 15€

• UPS Standard Parcel Shop Delivery: 10€

• UPS Express Home Delivery: 30€

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free shipping for orders above 200€

BELGIUM – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 15€

• UPS Standard Parcel Shop Delivery: 10€

• UPS Express Home Delivery: 30€

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free shipping for orders above 200€

SWITZERLAND – Shipping rates (incl. VAT) and delivery time – taxes and import duties included:

• UPS Standard Home Delivery: 15 CHF

• UPS Standard Parcel Shop Delivery: 10 CHF

• UPS Express Home Delivery: 20 CHF

• Estimated delivery time for standard delivery is 3-5 business days and 1-2 business days for express delivery.

• Free shipping for orders above 250 CHF

AUSTRIA – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 15€

• UPS Standard Parcel Shop Delivery: 10€

• UPS Express Home Delivery: 30€

• Estimated delivery time for standard delivery is 3-5 business days and 1-2 business days for express delivery.

• Free shipping for orders above 200€

SWEDEN – Shipping rates (incl. VAT) and delivery time:

• PostNord Standard Home Delivery: 80 SEK

• PostNord Standard Parcel Shop Delivery: 50 SEK

• UPS Express Home Delivery: 150 SEK

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free standard shipping for orders above 1.000 SEK.

NORWAY – Shipping rates (incl. VAT) and delivery time – taxes and import duties included:

• UPS Standard Home Delivery: 70 NOK

• UPS Express Home Delivery: 300 NOK

• Estimated delivery time for standard delivery is 2-3 business days and 1-2 business days for express delivery.

• Free standard shipping for orders above 1.000 NOK

Rest of EU – Shipping rates (incl. VAT) and delivery time:

• UPS Standard Home Delivery: 15€

• UPS Express Home Delivery: 30€

• Estimated delivery time for standard delivery is 3-5 business days and 2-4 business days for express delivery.

• Free shipping for orders above 200€

JAPAN – Shipping rates (excl. VAT) and delivery time:

• FedEx Standard Home Delivery: 2.000¥

• FedEx Express Home Delivery: 4.000¥

• Estimated delivery time for standard delivery is 3-5 business days and 2-3 business days for express delivery.

• Free shipping for orders above 20.000¥

• Please note that the FTA Agreement phrase is included in the invoice inside the parcel.

SOUTH KOREA – Shipping rates (incl. VAT) and delivery time:

• FedEx Standard Home Delivery: 20.000₩

• FedEx Express Home Delivery: 40.000₩

• Estimated delivery time for standard delivery is 3-5 business days and 2-3 business days for express delivery.

• Free shipping for orders above 200.000₩

• Please note that the FTA Agreement phrase is included in the invoice inside the parcel.

AUSTRALIA – Shipping rates (excl. VAT) and delivery time:

• FedEx Standard Home Delivery: 30 AUD

• FedEx Express Home Delivery: 55 AUD

• Estimated delivery time for standard delivery is 5-7 business days and 2-3 business days for express delivery.

• Free shipping for orders above 350 AUD

CANADA – Shipping rates (excl. VAT) and delivery time:

• FedEx Standard Home Delivery: 30 CAD

• FedEx Express Home Delivery: 50 CAD

• Estimated delivery time for standard delivery is 3-5 business days and 2-3 business days for express delivery.

• Free shipping for orders above 300 CAD

• Please note that additional import and custom charges might apply.

WORLDWIDE – Shipping rates (excl. VAT) and delivery time:

• DHL Express Home Delivery ODD: 45€

• Estimated delivery time is 5-7 business days.

Please note that depending on your order and country, you might be liable to pay local taxes and duties on receipt of your order, for which Tekla cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted from the amount refunded to you.

Once your order has been shipped, you will receive an email confirmation with a tracking code, where you will be able to track your order. Please note that it can take up to 24 hours for the tracking link to work. If you have an account on teklafabrics.com website, you will be able to track your order under 'Order history' section for each order that has been shipped.

If in doubt, please contact customercare@teklafabrics.com and include your order number as a reference.

All pre-orders are subject to the same terms as regular orders. As such, when purchasing a product on pre-order, the payment is fully deducted when placing the order. You, as a customer, have full refund rights prior to the pre-order being shipped. Shipment is processed when you receive the invoice for the pre-order and tracking number. After this, the standard return rights apply to the pre-order.

Tekla gladly accepts returns within 30 days of the date of receiving. Products should be returned new, unused, and with all Tekla tags intact.

Tekla will refund the full amount of the returned products – all other expenses are covered by the customer.

Please act according to the return guidance on the Returns page or on the note included in the package. Otherwise, you can always contact customercare@teklafabrics.com to arrange the return of the product(s).

Returns that are damaged, soiled or altered may not be accepted and may be sent back to you at your expense.

You are liable for any possible deterioration of the product’s value caused when trying on the product(s). You may try the product in the way you would in a shop without causing any sort of deterioration. If the product is used in any other way than described in the above we consider the product as used and you will lose your right of return partially or completely.

As soon as we have received and accepted the return, all successfully returned products will be credited to the credit card used to originally purchase the product(s), minus any taxes or import duties incurred. The original shipping charges will not be refunded.

Please note that it can take up to 10 business days for the refund to appear in your account. We do not accept responsibility for products lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent.

Products must be returned to the following address via a home delivery shipping option:

• Link Logistics

• Att: Tekla Fabrics

• Blomstervej 68

• 8381 Tilst

• Denmark 

Tekla gladly accept returns but no later than 30 days from the date of receipt. Products should be returned new, unused, and with all Tekla tags.

Tekla will refund the full amount of the returned products – all other expenses related to returns or exchanges are covered by the customer.

Please act according to the guidance on the Returns page or the return guidance on the note included in the package. You can also contact customercare@teklafabrics.com to arrange the return of the product(s).

For orders placed in Denmark, we also offer exchanges or returns in our store at Vognmagergade 7, opening hours can be found on the store page. Please bring your order number in order for us to process your exchange or return.

Returns that are damaged, soiled or altered may not be accepted and may be sent back to you at your expense.

You are liable for a possible deterioration of the product's value caused by you in the way of trying the products. You may try the product in the way you would in a shop without causing any sort of deterioration. If the product is used in any other way than described above we consider the product as used and you will lose your right of return partially or completely.

As soon as we have received and accepted the return, all successfully returned products will be credited to the credit card used to place the order originally, any taxes or import duties incurred will be deducted. The original shipping charges will not be refunded.

Please note that it can take up to 10 business days for the refund to appear in your account. We do not accept responsibility for products lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent.

If you wish to exchange your product(s) to a different size or style please contact our customer care at customercare@teklafabrics.com.

Products must be returned to the following address via a home delivery shipping option:

• Link Logistics

• Att: Tekla Fabrics

• Blomstervej 68

• 8381 Tilst

• Denmark