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Country & Currency

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Choose your shipping location in order to see correct pricing, delivery times & shipping costs.

Shipping & Delivery

Please use the below guidelines to get an understanding of our shipping and delivery terms.

We currently ship to the following countries:

  • EU + the UK + Norway & Switzerland (1-2 or 3-4 business days depending on service)

  • USA & Canada (2-5 business days)

  • Japan, South Korea, Singapore & Hong Kong (2-5 business days)

  • Australia & New Zealand (2-5 business days)

  • UAE (2-5 business days, express shipping only)

* Please note that local shipping delays can occur due to the Covid-19 pandemic.

* Please note that FEDEX orders are a subject to delays during April 2022.

Please don’t hesitate to write to us with any enquiries at: customercare@teklafabrics.com

We want to make sure you have all the information you need to pick your favourite pieces and get them safely to your home, wherever that may be.

Shipping Rates & Delivery Estimates

Below you can see the shipping prices depending on where your home is. 

Please note that additional costs, such as customs and import fees, are only applied for customers shipping to outside the EU.

DENMARK - Shipping rates (incl. VAT) & delivery time:

  • GLS Standard Home Delivery: 45 DKK

  • GLS Standard Parcel Shop Delivery: 35 DKK

  • Estimated delivery time is 1-2 business days.

  • Free Standard shipping for orders above 1.000 DKK.

SWEDEN - Shipping rates (incl. VAT) & delivery time:

  • PostNord Standard Home Delivery: 60 SEK

  • PostNord Standard Parcel Shop Delivery: 60 SEK

  • UPS Express Home Delivery: 150 SEK

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Standard shipping for orders above 1.250 SEK.

NORWAY - Shipping rates (incl. VAT) & delivery time - DDP, no extra fees:

  • UPS Standard Home Delivery (DDP, no extra fees): 70 NOK

  • UPS Express Home Delivery (DDP, no extra fees): 150 NOK

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Standard Shipping for orders above 1.250 NOK

UNITED KINGDOM - Shipping rates (incl. VAT) & delivery time:

  • FedEx Standard Home Delivery (DDP, no extra fees): 10 GBP

  • GLS Standard Home Delivery (DDP, no extra fees): 10 GBP

  • Express FedEx Home Delivery (DDP, no extra fees): 20 GBP

  • Estimated delivery time for standard delivery is 6-8 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200 GBP

GERMANY - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 10€

  • UPS Standard Parcel Shop Delivery: 10€

  • UPS Express Home Delivery: 25€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 100€

FRANCE - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Standard Parcel Shop Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200€

NETHERLANDS - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Standard Parcel Shop Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200€

BELGIUM - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Standard Parcel Shop Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200€

SWITZERLAND - Shipping rates (excl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Standard Parcel Shop Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 250€

AUSTRIA - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Standard Parcel Shop Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200€

Rest of EU - Shipping rates (incl. VAT) & delivery time:

  • UPS Standard Home Delivery: 15€

  • UPS Express Home Delivery: 30€

  • Estimated delivery time for standard delivery is 2-3 business days and 1-2 days for express delivery.

  • Free Shipping for orders above 200€

USA - Shipping rates (excl. VAT) & delivery time:

  • FedEx Standard Home Delivery: 18$

  • FedEx Express Home Delivery: 35$

  • Estimated delivery time for standard delivery is 3-5 business days and 2-3 days for express delivery.

  • Free Shipping for orders above 250$

  • Please note that additional import and custom charges might apply for orders above 800$. Therefore, we recommend to split your order when ordering.

CANADA - Shipping rates (excl. VAT) & delivery time:

  • FedEx Standard Home Delivery: 20$

  • FedEx Express Home Delivery: 45$

  • Estimated delivery time for standard delivery is 3-5 business days and 2-3 days for express delivery.

  • Free Shipping for orders above 200$

  • Please note that additional import and custom charges might apply.

JAPAN - Shipping rates (excl. VAT) & delivery time:

  • FedEx Standard Home Delivery: 1.900¥

  • FedEx Express Home Delivery: 4.000¥

  • Estimated delivery time for standard delivery is 3-5 business days and 2-3 days for express delivery.

  • Free Shipping for orders above 30.000¥

  • Please note that the FTA Agreement phrase is included in the invoice inside the parcel.

SOUTH KOREA - Shipping rates (excl. VAT) & delivery time:

  • FedEx Standard Home Delivery: 19.000₩

  • FedEx Express Home Delivery: 40.000₩

  • Estimated delivery time for standard delivery is 3-5 business days and 2-3 days for express delivery.

  • Free Shipping for orders above 275.000₩

  • Please note that the FTA Agreement phrase is included in the invoice inside the parcel.

WORLDWIDE - Shipping rates (excl. VAT) & delivery time:

  • DHL Express Home Delivery ODD: 45€

  • Estimated delivery time is 2-3 business days.

UAE - Shipping rates (excl. VAT) & delivery time:

  • DHL Express Home Delivery ODD: 45€

  • Estimated delivery time is 2-3 business days.

PLEASE NOTE:

  • All orders within EU will include 25% VAT (Danish Tax).

  • All orders outside EU are excluding VAT and duties.

Please note that depending on your order and country, you will be liable to pay local taxes and duties on receipt of your order, for which Tekla cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted from the amount refunded to you.

Order Status

Once your order has been shipped, you will receive an email confirmation with a tracking code, where you will be able to track your order. Please note that it can take up to 24 hours for the tracking link to work. If you have an account on teklafabrics.com website, you will be able to track your order under 'Order history' section for each order that has been shipped.

If in doubt, please contact customercare@teklafabrics.com and include your order number as a reference.

Pre-Orders

All pre-orders are subject to the same terms as regular orders. As such, when purchasing a product on pre-order, the payment is fully deducted when placing the order. You, as a customer, have full refund rights prior to the pre-order being shipped. Shipment is processed when you receive the invoice for the pre-order and tracking number. After this, the standard return rights apply to the pre-order.

Tekla gladly accepts returns within 14 days of the date of receiving. Items should be returned new, unused, with all Tekla tags intact.

Tekla will refund the full amount of the returned products – all other expenses are covered by the customer.

Please act according to the return guidance on the Returns page or on the note included in the package. Otherwise, you can always contact customercare@teklafabrics.com to arrange the return of the product(s).

Returns that are damaged, soiled or altered may not be accepted and may be sent back to you at your expense.

You are liable for any possible deterioration of the product’s value caused when trying on the item(s). You may try the item in the way you would in a shop without causing any sort of deterioration. If the item is used in any other way than described in the above we consider the item as used and you will lose your right of return partially or completely.

As soon as we have received and accepted the return, all successfully returned items will be credited to the credit card used to originally purchase the items, minus any taxes or import duties incurred. The original shipping charges will not be refunded.

Please note that it can take up to 10 business days for the refund to appear in your account. We do not accept responsibility for items lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent.

Items must be returned to the following address:

Link Logistics

Att: Tekla Fabrics

Blomstervej 68

8381 Tilst

Denmark 

Return information

Tekla gladly accept returns but no later than 14 days from the date of receipt. Items should be returned new, unused, and with all Tekla tags.

Tekla will refund the full amount of the returned products – all other expenses related to returns or exchanges are covered by the customer.

Please act according to the guidance on the Returns page or the return guidance on the note included in the package. Otherwise, you can always contact customercare@teklafabrics.com to arrange the return of the product(s).

Returns that are damaged, soiled or altered may not be accepted and may be sent back to you at your expense.

You are liable for a possible deterioration of the items value caused by you in the way of trying the item. You may try the item in the way you would in a shop without causing any sort of deterioration. If the item is used in any other way than described above we consider the item as used and you will lose your right of return partially or completely.

As soon as we have received and accepted the return, all successfully returned items will be credited to the credit card used to originally purchase the items, less any taxes or import duties incurred. The original shipping charges will not be refunded.

Please note that it can take up to 10 business days for the refund to appear in your account. We do not accept responsibility for items lost in shipping back to us so we recommend you keep a postage receipt with tracking number as proof that the package was sent.

If you wish to exchange your purchase to a different size or style please contact our customer care at customercare@teklafabrics.com.

Items must be returned to the following address:

  • Link Logistics

  • Att: Tekla Fabrics

  • Blomstervej 68

  • 8381 Tilst

  • Denmark 

Customer Care
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